We stand behind the quality of our shaver heads. If your shaver head fails under normal use within 60 days of purchase, we’ll replace it at no charge under the following terms:

What’s covered

• Manufacturing defects or functional failure of the 8D shaver head (including the head included with your kit or a replacement head purchased from us).

• Normal outbound shipping of the approved replacement to a U.S. address.

What’s not covered

• Normal wear (e.g., gradual dulling), cosmetic scratches, or damage from misuse, accident, modification, improper cleaning, or non-QuickShaver parts.

• We do not guarantee any QuickShaver part or component EXCEPT the 8D Shaver Head attachment.

• Loss or theft.

• Orders outside our service area (contiguous U.S.).

Eligibility window

60 calendar days from the original purchase date on your receipt.

Proof required

One of the following:

• Amazon Order ID (format: 123-1234567-1234567), or

• QuickShaver order number (for purchases on our Support Store).

• Photos (and optional short video) clearly showing the issue.

How to file a claim

1. Go to the Guarantee Claim page on our Support Hub.

2. Enter your contact info, Amazon Order ID or QuickShaver order number.

3. Upload required photos (and optional video).

4. Submit the form.

We typically review claims within 1–2 business days. We may request additional details or, in rare cases, ask you to return the defective head for inspection.

What we do when approved

• We ship a replacement shaver head at no charge via USPS Ground Advantage to your U.S. address.

• If the exact item is unavailable, we’ll ship the most comparable replacement head as soon as it’s back in stock.

Relation to returns & Amazon

• Amazon purchases: if you want a return or refund, please use Amazon’s return tools and policies. This 60-day guarantee is for defect replacement only.

• Website purchases: our separate Return Policy applies to returns/refunds. The guarantee does not replace or extend that policy.

Important notes

• The guarantee is limited to the shaver head component and is not a general satisfaction guarantee.

• One replacement per product issue; non-transferable; we may decline claims that show signs of abuse or fraud.

• This guarantee gives you specific rights; it does not affect any rights you may have under applicable law.

Need help?

Questions about eligibility or the process? Visit the Support Hub or email help.quickshaver@gmail.com.